To cancel a signing ceremony in workflow or process you must follow the following instructions:
Go to the main menu of the platform on the left side and click Workflows.
Find and select the process you want to cancel the signing ceremony.
In the upper right corner, click on the more actions option (the three dots to the left of the "Summary" button).
Select the Return step option.
Select the step before the electronic signature step to cancel the current signing ceremony.
A pop-up window will appear with a confirmation message of the action where you must click again on accept.
The signing ceremony will be canceled and you will return to the previous step.
Note: The action of returning step only applies to processes in which there is a step prior to the electronic signature step.