To create user backups you must follow the following instructions:

  1. Go to the main menu of the platform on the left side and click on settings.

  2. Click on user backups.

  3. Enter a new backup.

  4. Add the start and end date of the backup.

  5. User who will perform the backup and the user who will be replaced.

Note: The only requirement that we must take into account when configuring a user backup is that the users who participate in this function must have the same type of user profile, for example an operator can substitute an operator.

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