To create user backups you must follow the following instructions:
Go to the main menu of the platform on the left side and click on settings.
Click on user backups.
Enter a new backup.
Add the start and end date of the backup.
User who will perform the backup and the user who will be replaced.
Note: The only requirement that we must take into account when configuring a user backup is that the users who participate in this function must have the same type of user profile, for example an operator can substitute an operator.