FAQ

Find everything you need to know to access Webdox

Oscar Rivas avatar
12 articles in this collection
Written by Oscar Rivas

How to make a contract request?

Place to request a type of contract (Document)
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

How to audit the actions of a user on the platform?

Learn to audit your team's actions on the platform
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

What are Process Alerts?

An adequate configuration of the alerts will allow you to have a better control of compliance with the dates of your documents
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

What are watermarks?

Watermarks are also known as Approved.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

Why can't I upload a document?

If you cannot upload a document to the platform, take into account our recommendations for document uploading.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

Why can't I find the document I'm looking for?

Know the reasons why you may not see a document.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

How do I log into Webdox with SSO (Single Sign On)?

Enter the platform with the corporate credentials.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

How to view and download reports on our platform?

Learn to view and download your reports.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

Why doesn't my document have a watermark?

Watermarks are also known as Approved.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

What are Folder levels? (Administrators only)

Learn to organize your documents with folders.
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

What is user backup for?

Corresponds to a transfer of functions in the system between one or more users temporarily or permanently
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago

Why didn't I get the password recovery email?

Discover the reasons why you may not have received the password recovery email
Oscar Rivas avatar
Written by Oscar Rivas
Updated over a week ago